Outlook & Office 365 RSS Feeds for Blogs, IP Address Changes & SHD

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For those who manage Office 365 and need to be kept up to date on Service Health Dashboard entries, Office 365 Blogs, and/or IP Address Changes, this posting is for you!

Office 365 RSS Feed

There are different ways to do this work, depending on which version of Outlook you have, so I am providing some links for Outlook 2007, 2010 and 2013 and hopefully you can get your IT / Help Desk teams to use the same, so they are always up to date on Service Health Dashboard content:

Note – While these steps are referencing Outlook, you may use another Email Application which may have the ability to create and monitor/view RSS feeds.  The steps will be different for different Mail Clients, however the steps below are specific to Outlook, using the different versions.

How to setup RSS Feeds in Outlook

  1. 2007 – http://office.microsoft.com/en-us/outlook-help/subscribe-to-an-rss-feed-HA102749404.aspx
  2. 2010 – http://office.microsoft.com/en-us/outlook-help/subscribe-to-an-rss-feed-HA010355679.aspx
  3. 2013 – http://office.microsoft.com/en-us/outlook-help/subscribe-to-an-rss-feed-HA102749404.aspx

Office 365 Feeds

  1. Services Health Dashboard Feed URL: http://rss.servicehealth.microsoftonline.com/feed/en-US/24ED56D1E605C0846D8C2FBB634F0F70/zgk72p/bbd-5j/gk1n7d/c8mfak/n-dbvo/x9duf_/71vnc-/pqt52y/cvxzoj/8oq04g/0m–3s
    1. Note – The items retrieved for this feed are specific to your Office 365 tenant.
  2. Office 365 Technical Blog: http://blogs.office.com/feed
    1. Note – This is a global Blog feed and will provide many different topics and updates and the content is not specific to your Office 365 online tenant.
  3. Office 365 IP Addresses (Portal, SharePoint, Lync, Exchange, etc): http://onlinehelp.microsoft.com/en-us/office365-enterprises/o365ip.rss.xml
    1. Note – There is also a Change Log page where network administrators can also monitor and review to understand the changes made in IP Addresses for Microsoft Online Services:  http://technet.microsoft.com/en-us/library/jj129402.aspx

Once enabled in Outlook, you can select the RSS Feeds folder and create a new RSS feed, which will pull all the information into Outlook and give you another way to make sure you are up to date on Office 365 Service Health Dashboard entries.

  1. Browse to the Folders view in Outlook and find the RSS Subscriptions folder
    1. Outlook_RSS_Feed
  2. Right-click the RSS Subscriptions and select Add a New RSS Feed
    1. Enter the URL copied from above
    2. Office 365 Services Health Dashboard
      1. Add_rss_feed
    3. Office 365 Technical Blog
      1. RSS_Blog_Feed
    4. Click Add
    5. Once created, click the Office 365 Blog created:
      1. Service Health Dashboard RSS Feed and see the new items start to be synchronized into your Outlook client
        1. outlook_feed_created
      2. Office Blog RSS Feed and see the new items start to be synchronized into your Outlook client
        1. RSS_Entry

Outlook Alerts

Once this step is complete, you can set Outlook to provide a Mail Alert on the O365 Incidents from the RSS feed.

Steps

  1. Go to “Manage Rules & Alerts” and select “Enable Rules on all messages downloaded from RSS feeds”.
  2. Create a new Outlook alert rule that will fire off a Mail Alert, and you will see an Outlook alert pop-up.
    1. Outlook –> Manage Rules & Alerts
      1. manage_rules
    2. Click New Rules, using this configuration for new Mail Item Notification when RSS Feeds are received –> Next
      1. new_alerts
    3. Look for RSS Feeds lower in the list and select, as seen below, selecting the From any RSS Feed,
      so you don’t have to worry about specific text or which person writes the posting

      1. rss_feeds_selection
      2. Select the notification options you want, typically towards the bottom of the Rules Wizard, as seen below, with the below playing a sound AND displaying a Desktop Alert –> Next
        1. rss_feeds_selection
      3. Provide any exceptions to this rule –> Next
        1. rule_exceptions
    4. Name it and Finish

Notes

  • The above can be used for any of your RSS feeds, whether those are the SHD and/or the Office Blog location.
  • Outlook must be running in order to pick up these incoming RSS Notifications, as seen below

rule_work

 

Stretch Goal – Setting up rss feed for your favorite web browser

Setup Browser RSS Feed & Favorites

  1. Browse to website in your web browser: http://office.com/roadmap
    1. Find link to Blog Site …for business service updates here
      1. o365_learn_more
    2. Click Subscribe All at top of page: http://blogs.office.com/feed/
      1. O365_blog_subscribe
    3. Click Subscribe to Feed
      1. O365_blog_subToFeed
    4. Save to Favorites and Feed –> Subscribe, which saves to your Browser Feed location
      1. O365_blog_feed_accesptance

 

 

Office 365 Mobile Admin App

For those interested in viewing their Office 365 Services Health Dashboard, please refer to the following, which will give you an additional “tool” in monitoring your Office 365 Services Health.

Resources

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