Office 365 & BlackBerry Business Cloud Services (BBCS) Management

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For you administrators who have enabled RIMs BBCS for their Office 365 tenant, you may be asking, “Which of my Administrators can login and manage BBCS, as a service and end-user management”.

Within the Microsoft Online Portal (MOP) in Office 365, the Manage BlackBerry link is only displayed for Global Administrators.  While this link is not displayed for other Administrator roles, certain Office 365 Administrators can access BBCS and perform certain operations, as listed below:

 

O365 UI Role Name

BEC Role Name

BAS Role Mapping

Authorized to Provision

Global Administrator

Company Administrator

Tenant BAS User Administrator

Yes

User Management Administrator

User Account Administrator

Tenant BAS Helpdesk Administrator

No

Service Administrator

Service Support Administrator

Tenant BAS Helpdesk Administrator

No

Billing Administrator

Billing Administrator

<not mapped>

No

Password Administrator

Helpdesk Administrator

<not mapped>

No

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